Frequently Asked Questions
What is counseling, and how can it help me?
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Counseling is a therapeutic process that provides individuals, couples, and families with a safe and supportive environment to address various emotional, relational, and personal challenges. Our counselors are trained to help you navigate these challenges and work towards healthier, happier lives.
How do I know if counseling is right for me or my relationship?
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Counseling can benefit anyone facing emotional or relational difficulties. If you're experiencing communication problems, anxiety, depression, conflicts, or just seeking personal growth, counseling may be a helpful option. Our experienced counselors will assess your situation during an initial consultation to determine the best approach.
What types of counseling services do you offer?
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The Mars & Venus Counseling Center is a full-service counseling center that offers a wide range of counseling services for various personal challenges, including individual therapy, couples counseling, marriage counseling, family therapy, child and teen counseling, life coaching, grief and bereavement, and pet loss therapy. Our counselors specialize in areas such as marriage, relationships, anxiety, depression, stress management, and more.
How long does a counseling session last, and how often should I attend?
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Counseling sessions typically last 45-50 minutes. The frequency of sessions varies depending on your needs and the counselor's recommendations. Initially, sessions may be scheduled weekly, and then spaced out as progress is made.
How do I schedule an appointment?
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Please call our office or email marsvenusnj@gmail.com.
We will then go over your basic information and the insurance information.
Once we call the insurance and get the details of your insurance coverage, we will call you to discuss the coverage and match you with the best counselor for you.
We can go over your options if there is no insurance.
When you are matched with the best counselor for you, the matched counselor will call you to set up an appointment.
The counselors set up their own appointments.
What should I expect during my first counseling session?
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During your first session, you'll have the opportunity to discuss your concerns, goals, and expectations with your counselor. This is also a chance for you and your counselor to get to know each other and determine if you're a good fit for working together.
Is counseling covered by insurance, and what are your fees?
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We accept many insurance plans, and fees vary depending on your insurance coverage. Please call our office or email marsvenusnj@gmail.com. We will then go over your basic information and the insurance information. Once we call the insurance and get the details of your insurance coverage, we will call you to discuss this insurance coverage, fees, and payment options.
What are your fees if I do not have insurance or I want to pay out-of-pocket?
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Please call our office or email marsvenusnj@gmail.com.
Once we get your basic information (first name, last name, address, birthday, and phone number[s]), a counselor will contact you to go over the options if there is no insurance or you prefer to pay out-of-pocket.
When you are matched with the best counselor for you, the matched counselor will call you to set up an appointment.
The counselors set up their own appointments.
How long does counseling typically last?
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The duration of counseling varies from person to person. Some individuals or couples may see significant improvement in a few sessions, while others may benefit from longer-term therapy. Your counselor will work with you to establish a timeline based on your goals and progress.
Can I choose my counselor?
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Yes, you can express your preferences for a counselor, and we will do our best to match you with a therapist who specializes in your specific needs and is available at a convenient day and time for you.
What if I need to cancel or reschedule an appointment?
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If you need to cancel or reschedule an appointment, please reach out to your counselor directly at least 48 hours in advance. Late cancellations or no-shows may be subject to a fee.
How do I prepare for a counseling session?
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There's no specific preparation needed. Just come with an open mind, honesty, and a willingness to engage in the therapeutic process. Your counselor will guide you through the session.
If you have any additional questions or need further information, please call our office or email marsvenusnj@gmail.com. We are here to support you on your journey to a healthier and happier life.
Do all your offices have in-person sessions?
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As of this moment and the following availability is subject to change, the offices of Hackensack, Ramsey, and Parsippany offer in-person counseling. The Manhattan, Teaneck, Denville, Ridgewood, Paramus, and Oradell offices are exclusively virtual.
Are any Spanish-speaking counselors available?
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We have one Spanish-speaking counselor available whose name is Socorro Caballery-Smith, LCSW. Socorro Caballery-Smith, LCSW is exclusively virtual and exclusively days.
What is the first step to start counseling?
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Please call our office or email marsvenusnj@gmail.com.
We will then go over your basic information and the insurance information.
Once we call the insurance and get the details of your insurance coverage, we will call you to discuss the coverage and match you with the best counselor for you.
We can go over your options if there is no insurance.
When you are matched with the best counselor for you, the matched counselor will call you to set up an appointment.
The counselors set up their own appointments.
